ENERGY TRANSFER COMPANIES |
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PANHANDLE EASTERN PIPE LINE COMPANY, LP TRUNKLINE GAS COMPANY, LLC SEA ROBIN PIPELINE COMPANY, LLC
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ROVER PIPELINE LLC STINGRAY PIPELINE COMPANY, L.L.C SOUTHWEST GAS STORAGE COMPANY
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Mailing Address |
Main Phone |
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1300 Main Street |
P O Box 4967 |
(713) 989-7000 |
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Houston, Texas 77002 |
Houston, Texas 77210-4967 |
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EMERGENCY CONTACTS |
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24-Hour Emergency |
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(800) 225-3913 |
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Call Before You Dig |
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811 (National) |
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Media Contact |
(214) 840-5820 |
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Name |
Email Address |
Phone |
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Messenger Help Line |
(877) 689-7800 |
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(713) 989-7800 |
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Customer Service Line |
(800) 275-7375 |
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(713) 627-4272 |
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After Hours/Weekend/Holiday Analyst Cell Phone |
(713) 962-9862 |
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Fax Numbers |
Fax Number |
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Customer Service and Messenger Services |
(713) 989-1178 |
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Contract Administration |
(713) 989-1178 |
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Sales |
(713) 989-1177 |
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Marketing Operations (Nominations) |
(713) 286-5402 |
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MARKETING DEPARTMENT CONTACTS |
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Name |
Email Address |
Phone |
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Beth Hickey, Executive Vice President, US Gas Pipelines |
(713) 989-7633 |
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Melissa Hollis, Sr. Administrative Assistant |
(713) 989-7621 |
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Cheryl Jefferson, Sr. Administrative Assistant |
(713) 989-7587 |
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SALES |
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Contact for information on pipeline services, capacity, rates and initiating new service. |
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Email Address |
Phone |
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Mike Stoll, Sr. Director, Marketing
Lynsey Ward, Executive Account Manager |
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(636) 812-7121
(713) 989-7286
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COMMERCIAL OPTIMIZATION AND SYSTEM OPERATIONS |
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Responsible for marketing of transportation and storage services. |
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Email Address |
Phone |
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John Reid, Vice President, Interstate & Optimization |
(713) 989-7133 |
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Travis Eubank, Sr. Account Manager |
(713) 989-7696 |
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BUSINESS DEVELOPMENT |
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Responsible for producer service related activities including developing projects and negotiating the attachment of supply. Responsible for the Market and Supply development for gas and liquids and managing day-to-day activities relating to processing and liquid transportation. |
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Email Address |
Phone |
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Joey Colton, Vice President, Interstate Mktg and BD |
(713) 989-7266 |
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Matt Malinowski, Director - Marketing Mark Brocato, Account Manager - Commercial |
(734) 276-6189 (713) 989-7642 |
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Anna Holt, Account Manager – Commercial
Jennifer Merkel, Sr. Account Manager - Commercial
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jennifer.merkel@energytransfer.com |
(713) 989-7389
(713) 989-7649
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MARKET SERVICES |
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Email Address |
Phone |
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Alicia Kesler, Sr. Administrative Assistant |
alicia.kesler@energytransfer.com |
(713) 989-2568 |
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NOMINATIONS AND ALLOCATIONS |
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Responsible for verifying and confirming nominations, allocation of actual volumes and communication with shippers and operators related to imbalance management. Contact this group for current business inquiries regarding balances, OBAs, nominations, allocations or confirmations and training for the Messenger System. |
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Name |
Email Address |
Phone |
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Melissa Lakey, Sr. Manager, Customer Service Kimberly Aleman, Sr. Specialist, Customer Service |
melissa.lakey@energytransfer.com kimberly.aleman@energytransfer.com |
(713) 989-7742 (713) 989-2187 |
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Valerie Bell, Sr. Specialist, Customer Service (weekends) Carolyn Burnett, Specialist, Customer Service Mark Dixon, Sr. Specialist, Customer Service Jonathan Fanini, Sr. Specialist, Customer Service |
valerie.bell@energytransfer.com carolyn.burnett@energytransfer.com mark.dixon@energytransfer.com jonathan.fanini@energytransfer.com |
(713) 989-2544 (713) 989-7440 (713) 989-5117 (713) 989-4630 |
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Bobbi Gabosch, Sr. Specialist, Customer Service Ryan Garza, Sr. Specialist, Customer Service |
bobbi.gabosch@energytransfer.com ryan.garza@energytransfer.com |
(713) 989-7573 (713) 989-5095 |
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Paul Gill, Lead Analyst, Electronic Commerce Ryan Hanes, Associate Specialist, Customer Service |
ryan.hanes@energytransfer.com |
(713) 989-7577 (713) 989-7673 |
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Danielle Albert, Offshore Specialist (Sea Robin/Stingray) |
danielle.albert@energytransfer.com
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(713) 989-7524 |
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After Hours/Weekend/Holiday Analyst Cell Phone |
(713) 962-9862 |
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CONTRACT ADMINISTRATION |
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Responsible for contracting ongoing transportation and storage services and capacity release. |
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Name |
Email Address |
Phone |
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Lindy Donoho, Director - Contract Administration |
(713) 989-2416 |
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Mark Enns, Sr. Analyst - Contract Administration |
(713) 989-7671 |
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Susan Sharp-Jozwiak,Sr. Analyst Contract Administration |
(713) 989-7651 |
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Freddy Valencia, Analyst – Contract Administration |
frederico.valencia@energytransfer.com |
(713) 989-5129 |
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CREDIT |
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Name |
Email Address |
Phone |
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Credit Risk Management |
(713) 989-7015 |
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CUSTOMER SERVICE |
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Responsible for responding to all customer inquiries. Contact this group for any questions or concerns regarding billing, measurement, regulatory or other issues. |
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Name |
Email Address |
Phone |
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Customer Service Line Toll-Free |
(800) 275-7375 |
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Customer Service Line in Houston |
(713) 627-4272 |
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Tim McCullar, Director, Portfolio Management |
(713) 627-4272 |
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Ellen Puente, Sr. Analyst Customer Service |
(713) 627-4272 |
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MESSENGER SERVICES |
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Contact this group to set up or change Messenger System Agreements, user access and website information.
Suzette Caffey, Lead Analyst, Electronic Commerce suzette.caffey@energytransfer.com (713) 989-7694 |
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Name |
Email Address |
Phone |
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Messenger System Help Line Toll-Free |
(877) 689-7800 |
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Messenger System Help Line in Houston |
(713) 989-7800 |
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